Just After Midnight (JAM) is the go-to support team for the world's biggest brands and their agencies. We are the experts in uptime, working around the clock to monitor and resolve issues within industry-leading SLAs for our partners. With offices in Europe, Asia Pacific and the US, JAM is the first choice for brands including Dyson, ProCook and Ocado when it comes to full-stack support.

We take the headache out of incident management, allowing teams to focus on what they do best: development and innovation during office hours, then getting a proper rest when work is over. In short, we’re always on - so you can switch off!

Our services

We provide cloud-native managed services, consulting and DevOps, so we can meet you wherever you’re at in your digital transformation journey.

Our teams of application and cloud infrastructure engineers design, build and manage cutting-edge, cost-efficient solutions, working in partnership with development teams at both enterprises and digital agencies. We support the full stack for our clients, partnering with the major cloud providers, including Amazon Web Services and Microsoft Azure, as well as leading experience platforms such as Sitecore, Magento and Umbraco.

We also offer DevOps support, filling the gaps for our clients when they need it the most. We act as a dedicated DevOps resource, helping teams to deliver with increasing speed and agility, and optimising workloads.

What makes us unique is our 24/7 support. Our ‘follow-the-sun’ business model means our clients have eyes on their digital estate 24/7, 365. Rather than having a phone by the bed, our incident management team works during their daytime, picking up any issues via tickets or monitoring.